The Crucial Role of Public Servants in the Digital Transformation of Public Organizations in Brazil

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Public servants play an essential role in the digital transformation process of public organizations in Brazil. This essay discusses the contributions of digital transformation in the legislative process, the role of public servants in facilitating transparency and social participation, and how they ensure the efficient use of resources during times of crisis, such as the ongoing pandemic.


The Importance of Digital Transformation in the Legislative Process:


Digital transformation is vital in the legislative process for several reasons. First, it helps improve the quality of laws by ensuring that they promote social justice, economic development, and the strengthening of democratic institutions. Second, it guarantees greater participation by enabling citizens to contribute to the legislative process more efficiently. Finally, it ensures that various social disputes are represented in the legislative process, ultimately leading to the creation of better laws that address the concerns of diverse stakeholders. Public servants play a critical role in developing the necessary technological solutions to foster social participation and bring citizens closer to their representatives.


Public Servants as Bridges between Parliamentarians and Society:


Public servants possess in-depth knowledge of the legislative process and the instruments at their disposal, making them invaluable technical agents within Congress. They are responsible for collecting, analyzing, and organizing social contributions, turning them into valuable input for parliamentarians. By serving as a bridge between parliamentarians and Brazilian society, public servants help to instrumentalize the relationship between them. They ensure that the voices of citizens are heard and incorporated into the legislative process, leading to more inclusive and effective laws.


Digital Transformation and Transparency in Times of Crisis:


The ongoing pandemic has highlighted the importance of transparency in the use of public resources. Digital transformation can provide this transparency by making information related to the execution of the public budget accessible to Brazilian citizens. Public servants have a central role in this process, as they are familiar with the technological solutions that manage public resources, policy expenses, and their effectiveness. By utilizing their expertise, they can present complex information in a simplified manner, allowing citizens to stay informed about government actions and the use of public funds.


Public Servants and Oversight of Public Resources:


Public servants are also responsible for inspecting the acts of the executive branch, including the President of the Republic, especially concerning public budget management. By making complex data palatable and easily consumed by Brazilian citizens, digital transformation plays a significant role in promoting transparency. Public servants have the expertise to gather, organize, and present data in a simplified manner, allowing taxpayers to understand the actions of their rulers. This increased transparency ensures that public resources are used efficiently and effectively, promoting public trust in government institutions.




In conclusion, public servants play a central role in the digital transformation of public organizations in Brazil. They are responsible for ensuring good quality legislative production through social participation, providing transparency in government actions, and enabling effective oversight of public resources by the population. By mastering the tools that contribute to social participation and transparency, public servants are indispensable in the digital transformation of the legislative process, both in Brazil and around the world. Their efforts help create a more inclusive, transparent, and accountable democratic system, ultimately benefiting all citizens.

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