Digital Transformation

5 min

Navigating the Pandemic: Adapting IT Solutions for the Shura Council of Bahrain

Shura Council

Strategic Partners



The COVID-19 pandemic has had a profound impact on all aspects of life, including governmental functions and processes. The Shura Council of Bahrain, a vital legislative body, was significantly affected by the pandemic. This essay examines the challenges faced by the Council during the pandemic and the innovative solutions implemented by the IT department, led by Hashim Al-Alawi. By addressing these challenges, the IT department ensured that MPs could continue to work effectively and securely, while maintaining the necessary health precautions.


Challenges Faced


During the pandemic, the Shura Council encountered various challenges that disrupted its usual operations. The inability to attend weekly and committee meetings due to health concerns greatly impacted the MPs’ work, as they had to find alternative ways to collaborate and make decisions. Moreover, the internal voting system required physical presence, making it difficult for MPs to participate in decision-making processes remotely.


Another challenge was the need to review and approve minutes and documents remotely, which proved difficult without an appropriate system in place. Additionally, some MPs were not adept at using digital devices and systems, which made it difficult for them to view and comment on committee reports remotely. These technological challenges further highlighted the need for a comprehensive and user-friendly remote working solution.


Solutions Implemented


The IT department, under the leadership of Hashim Al-Alawi, implemented several innovative solutions to address the challenges faced by the Shura Council during the pandemic.


One of the primary solutions was migrating the Council’s systems to the cloud, which allowed MPs to access necessary applications and information from anywhere. This transition enabled remote work and facilitated the integration of Zoom with the Council’s systems, allowing MPs to participate in meetings and discussions without needing to be physically present.


To address the challenge of remote voting, the IT department developed a mobile application that allowed MPs to vote on agendas presented by the Council’s Chairman. This application integrated seamlessly with the internal voting system, ensuring that the MPs could participate in decision-making processes efficiently.


In order to maintain a safe environment for those who needed to be on-site, facial and temperature recognition devices were installed within the Council building. These devices helped monitor the health of individuals entering the premises and facilitated early detection of potential health risks.


The IT department also provided support and training for MPs during this period. Remote training sessions were conducted to help MPs adapt to new technologies and tools, such as Office 365, Zoom, and MS Teams. By utilizing these applications more effectively, the MPs were able to collaborate and share documents more efficiently, further enabling remote work.


Lessons Learned


The pandemic taught the Shura Council several important lessons. The most significant lesson was the importance of having a contingency plan in place to ensure the continuity of their work, even during unprecedented circumstances. The migration of systems to the cloud not only proved beneficial during the pandemic but also made operations faster and more cost-effective, highlighting the advantages of cloud-based infrastructure.


Training MPs on using new technologies was essential for the successful implementation of these systems. Providing adequate training ensured that MPs were comfortable with the new tools, ultimately improving collaboration and efficiency. Furthermore, having qualified and trained staff to support MPs during the transition was critical in ensuring a smooth and successful adaptation to remote work.


The Shura Council of Bahrain managed to thrive during the pandemic due to the swift and innovative actions taken by the IT department. By implementing new systems, providing the necessary training and support, and maintaining health and safety measures, the Council was able to continue its work seamlessly. This experience highlights the importance of adaptability, preparedness, and resilience in overcoming challenges and embracing the future.




The Shura Council of Bahrain’s experience navigating the COVID-19 pandemic offers valuable insights into the importance of adaptability, preparedness, and resilience in the face of unprecedented challenges. The swift and innovative actions taken by the IT department under Hashim Al-Alawi’s leadership played a crucial role in ensuring that the Council could continue its vital work while maintaining the health and safety of its members. By implementing new systems, providing comprehensive training and support, and proactively addressing potential health risks, the Council was able to adapt to the new normal and successfully transition to remote work.


The Council’s successful adaptation to remote work also highlights the role of technology in overcoming obstacles and fostering collaboration in the digital age. The implementation of cloud-based infrastructure, remote communication tools, and secure voting systems demonstrated the potential for technology to not only streamline operations but also enhance the efficiency and effectiveness of the legislative process. This experience serves as a reminder of the need for organizations, both public and private, to invest in technology and digital transformation in order to stay agile and relevant in a rapidly changing world.


Moreover, the Council’s experience underscores the importance of training and support for the successful implementation of new systems and tools. By investing in the professional development of MPs and support staff, the Council was able to ensure a smooth transition to remote work and foster a culture of continuous learning and adaptation. This approach emphasizes the need for organizations to prioritize employee training and skill development as a means of driving innovation and success in an increasingly digital world.


In conclusion, the Shura Council of Bahrain’s response to the challenges presented by the COVID-19 pandemic provides a compelling case study in resilience, adaptability, and the power of technology to transform the way we work and collaborate. The Council’s experience serves as a reminder of the need for organizations to be proactive and forward-thinking in their approach to change, to invest in the tools and resources necessary for success, and to prioritize the well-being and professional development of their members. By embracing these principles, organizations can not only weather the storms of uncertainty but also emerge stronger, more agile, and better prepared to face the challenges of the future.

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