Digital Transformation

5 min

Implementing Digital Transformation: An In-Depth Case Study of the National Assembly of Hungary

Országgyűlés | National Assembly of Hungary

Strategic Partners



The digital transformation, which involves the incorporation of digital technology into all aspects of an organisation, is increasingly becoming a strategic necessity for various institutions worldwide. This essay provides an in-depth analysis of a successful digital transformation case study, focusing on the National Assembly of Hungary. This governmental entity undertook a significant digital transformation, developing and implementing the ParLex system, a comprehensive parliamentary document and process management system, that revolutionised and modernised its operations.


The Genesis of the ParLex System


Around eight years ago, the seeds for the ParLex system were sown. A diverse project team, composed of both ICT experts and other office staff members, collaborated to bring this innovative idea to life. The system’s launch followed a two-stage introduction process: firstly, it was rolled out to key users, and then, after a period of continuous and rigorous training, it was introduced to a wider user base.


This exceptional system clinched the highly coveted European Public Sector Award three years ago, a clear testimony to its effectiveness and value-addition to the public sector. However, the true test of the system’s resilience and robustness came during the COVID-19 pandemic. It was during this unprecedented global crisis that the ParLex system proved invaluable as a critical backup system, facilitating the uninterrupted functioning of the Hungarian National Assembly.


Core Functionalities of the ParLex System


At its core, the ParLex system has been designed to manage nearly all types of parliamentary documents. This extensive list includes but is not limited to bills, amendments, interpolations, and questions. The system provides the flexibility to users, such as MPs and government representatives, to table bills as soon as they are ready or at a pre-designated time, catering to varying situational demands.


The architecture of the system is rooted in an XML standard, ensuring its adherence to both international standards and specific parliamentary ones. This adherence to a standardised format ensures that all documents maintain a uniform structure and style, contributing to overall cohesiveness and clarity.


Enhancing Security and Efficiency


A distinguishing feature of the ParLex system is its pronounced focus on security. This emphasis manifests itself in a centralised user management system, where permissions and rights are assigned based on roles and groups. This approach not only heightens the overall security but also fosters a clear understanding of permissions and responsibilities among users, promoting transparency and accountability.


The system’s security is further fortified by the implementation of two-factor authentication for remote access, effectively minimising the risk of unauthorised access. Additionally, the system allows users to download their work at any given time, ensuring that no data is lost in the process. This feature proves particularly useful for MPs and other officials who may need to work from remote locations and want to ensure their data’s safety and accessibility.


Advanced Features of the ParLex System


The ParLex system is not merely a tool for managing documents; it also boasts a multitude of advanced features that enhance its functionality and usability. For instance, the system can import texts from Word documents, recognising and maintaining the structure of the document. It also allows for the creation of new structural elements such as chapters or sections, providing flexibility in document creation.


The system also has an automatic cross-reference management feature, which helps users maintain consistency and accuracy in their documents. It recognises references within the text and links them to the appropriate sections or other laws, ensuring that all documents are accurate and up-to-date.


The development and deployment of the ParLex system have not only modernised the operations of the National Assembly but have also proved instrumental in streamlining the workflow and increasing the productivity of the assembly members and staff. It is noteworthy that the success of the ParLex system did not happen overnight but was the result of meticulous planning, dedicated efforts, and a keen understanding of the assembly’s unique needs and challenges.


The ParLex system has demonstrated the power of digital transformation in a public sector setting. Its capabilities to maintain document consistency, ensure security, and enhance efficiency have shown that digitalisation can be a powerful tool in the public sector, offering substantial benefits.


Lessons Learned and Insights


The success story of the ParLex system offers numerous lessons and insights for other public sector institutions contemplating a digital transformation. Foremost among these is the importance of developing a clear vision for the transformation. The vision for the ParLex system was born out of a keen understanding of the National Assembly’s needs and the potential benefits of digitalisation. This clarity of vision guided the system’s development and ensured its alignment with the Assembly’s objectives.


Another key takeaway is the importance of security and user management in a digital platform. The ParLex system’s focus on these areas has been instrumental in its success, ensuring the protection of sensitive data and fostering a sense of trust among its users.


Lastly, the case of the ParLex system underscores the value of a user-centric design. By focusing on the needs and working habits of its users, the system was able to deliver a platform that was not only highly functional but also intuitive and user-friendly.


Looking Ahead


Looking ahead, the ParLex system offers a promising blueprint for other public sector institutions embarking on their digital transformation journeys. While the exact nature of these transformations will undoubtedly vary based on individual institutions’ unique needs and contexts, the underlying principles exemplified by the ParLex system—clarity of vision, focus on security and user management, and a user-centric design—remain universally applicable.


As we advance into an increasingly digital era, it is clear that public sector institutions must embrace digital transformation to stay relevant and efficient. The case of the National Assembly of Hungary and the ParLex system is a shining example of how this can be achieved, offering valuable lessons and insights to other institutions on a similar path.




The digital transformation of the National Assembly of Hungary, powered by the innovative ParLex system, is a testament to the transformative potential of digital technology. The system has revolutionised the legislative processes within the Assembly, increasing efficiency, transparency, and overall productivity. The shift from a traditional paper-based system to a modernised digital workflow underlines the extensive benefits of digitalisation in the public sector.


Looking forward, the effective implementation of the ParLex system underscores its pivotal role in the National Assembly of Hungary. The system’s success serves as a beacon of digital progression, demonstrating the immense value of adopting digital tools to enhance operations. As we move further into the digital age, the National Assembly of Hungary stands as a shining example of adaptability and resilience, ready to meet the evolving needs and expectations of its constituents.

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