Digital Transformation

5 min

Digital Transformation in Public Sector: A Comprehensive Analysis of the Assembleia Legislativa of Rio Grande do Norte’s Journey

Assembleia Legislativa do Rio Grande do Norte | Brazil

Strategic Partners



In an increasingly digital era, technology is revolutionising traditional legislative processes, paving the way for enhanced efficiency, transparency, and public engagement. This essay delves into the digital transformation of the Assembleia Legislativa of Rio Grande do Norte, a prominent legislative assembly in Brazil. The discussion highlights the Assembly’s transition to an electronic legislative process system (‘elege’) and the necessary adaptations that emerged in response to the global COVID-19 pandemic. By studying the Assembleia Legislativa’s case, we gain valuable insights into the transformative potential of digitalisation in the public sector and how it can reshape governance structures and procedures.


Development and Initial Implementation


In 2017/2018, the Assembleia Legislativa of Rio Grande do Norte embarked on an ambitious project to digitalise its legislative processes. This initiative, known as ‘elege’, was envisaged as an electronic legislative process aimed at streamlining bureaucratic procedures, improving internal productivity, and fostering more transparent governance.


Eminently, the development of this system was undertaken entirely in-house, demonstrating the Assembly’s commitment to achieving self-sufficiency and reducing costs. Employing their resources and expertise, the Assembly designed a system tailored to their unique needs and legislative culture.


This initial phase of ‘elege’ encapsulated the generation of the process, the requirement of a project, and all its various stages. It was a significant milestone, providing a solid foundation upon which the Assembly could build further technological innovations. The completion of this first phase by the end of 2018 represented a crucial shift from traditional legislative processes to a more dynamic, digital system.


Adapting to Unprecedented Challenges: The Onset of the Pandemic


The year 2020 brought forth unexpected challenges in the form of the COVID-19 pandemic. Like many institutions worldwide, the Assembleia Legislativa was confronted with the sudden need to adapt its operational model from a predominantly physical to a hybrid one. This unexpected shift necessitated quick thinking and a flexible approach to ensure the continuity of legislative work in the face of an unprecedented public health crisis.


Building upon the established ‘elege’ system, the Assembly rose to the challenge, rapidly integrating additional features to accommodate a hybrid operational model. The now multifaceted ‘elege’ transitioned from being merely an electronic legislative process system to a comprehensive management system for all legislative activities.


This adaptability was a testament to the Assembly’s resilient digital infrastructure, which not only accommodated rapid functional enhancements but also proved instrumental in mitigating the operational disruptions caused by the pandemic. These added functionalities included management features and tracking tools, which not only improved efficiency but also introduced a level of transparency in the legislative process unseen before.


Recognitions and Future Developments


The Assembly’s innovative approach towards digitalisation did not go unnoticed. In 2021, it was awarded the prestigious UNALE Prize for the best legislative management system in Brazil. Furthermore, other larger legislative houses began implementing the Assembly’s system, indicating its success and potential applicability across various scales of governance.


Future developments for the Assembleia Legislativa’s digital platform include a focus on enhanced transparency, improved management of plenary sessions, automation of all processes, and expansion of remote participation capabilities. The forthcoming completion of the ‘Portal da Transparência Legislativa’ is a notable step towards this direction, with its user-friendly interface and comprehensive coverage of legislative activities.




The Assembleia Legislativa of Rio Grande do Norte’s digital transformation offers a compelling case study of how public sector bodies can harness technology to adapt and thrive in a rapidly changing world. Its journey from developing an in-house electronic legislative process system to rapidly adapting it to accommodate unprecedented circumstances serves as a valuable lesson for other institutions navigating their own digital journeys. As technology continues to evolve and impact different facets of our lives, it is imperative for legislative bodies worldwide to embrace these changes and leverage them to enhance their work and the service they provide to their constituents.

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